NJ Transit Mobile Ticketing Now
Available To All Bus Customers
NEWARK, NJ — As part of an ongoing effort to improve the overall customer experience, NJ TRANSIT recently announced the expansion of its MyTix mobile ticketing app to all intrastate bus routes in New Jersey. As of April 28th, customers will be able to utilize their mobile device to purchase and display monthly intrastate and intra-commuter bus passes for all NJ TRANSIT routes on their mobile devices. The feature is already available on all rail lines and on South Jersey bus routes and routes serving Port Authority Bus Terminal, Lower Manhattan and George Washington Bridge.
“The feedback from our customers regarding MyTix mobile ticketing has been overwhelmingly positive,” said Transportation Commissioner and NJ TRANSIT Board Chairman Jamie Fox. “We’re pleased to expand its availability statewide and provide another amenity to make travelling more convenient for our customers.”
“Time and again we have heard from our customers that they love the ease and convenience of MyTix mobile ticketing,” said NJ TRANSIT Executive Director Veronique “Ronnie” Hakim. “This expansion of the mobile ticketing app gives all of our bus customers the ability to treat their smart phones as both a ticket vending machine and a monthly bus pass all in one.”
MyTix is available for free download on any web-enabled iOS or Android device, via the App Store or Google Play. To purchase monthly bus passes via MyTix, customers must first install the app and then create an account, which will securely save customers’ profile information and purchase history for ease of use. Bus monthly passes self-activate at midnight on the first day of the calendar month for which they are valid and remain active throughout the entire month. Customers then simply display the monthly pass on their mobile device to the bus operator when boarding the bus.
NJ TRANSIT first introduced MyTix in April 2013 as a pilot program for rail customers on the Pascack Valley Line, as well as between Penn Station New York and the Meadowlands Rail Station for special events, to test the functionality of the app and determine the feasibility of expanding it to other rail lines. In September 2013, NJ TRANSIT expanded MyTix to the Main/Bergen County and Port Jervis lines, followed in October by the Montclair-Boonton and Morris & Essex lines, and in November to the North Jersey Coast and Raritan Valley lines. The rail system-wide rollout was completed in December 2013 with the inclusion of the Northeast Corridor and Atlantic City Rail Line. In September 2014, MyTix was first introduced to bus customers in South Jersey on 59 bus routes, serving communities throughout South Jersey, as well as Philadelphia. In January of this year, MyTix was expanded further to routes serving Port Authority Bus Terminal, Lower Manhattan and George Washington Bridge.
Many improvements made to the agency’s MyTix app were the direct result of valuable feedback from customers using the app during the gradual rollout. Since its 2013 introduction, MyTix has already become very popular among NJ TRANSIT customers. To date, customers have established more than 468,000 accounts through MyTix and purchased more than 5.46 million tickets.
For more information on MyTix, visit njtransit.com and go to “Ticket Options,” then click on “MyTix” from the drop-down menu.
About NJ TRANSIT
NJ TRANSIT is the nation’s largest statewide public transportation system providing more than 915,900 weekday trips on 261 bus routes, three light rail lines, 12 commuter rail lines and through Access Link paratransit service. It is the third largest transit system in the country with 165 rail stations, 62 light rail stations and more than 19,000 bus stops linking major points in New Jersey, New York and Philadelphia.